Privacy Policy

Redstones Property Group (Redstones Property Ltd, Redstones Finance Ltd, Redstones Franchise Ltd) will be what’s known as the ‘Processor’ of the personal data you provide to us.

Why do you need my data and what do you use it for? We need to know your basic personal data in order to get in contact with you regarding the Sale/Letting/Application of a property or Franchise enquiry.

We will also use the details you provide to market your property for sale / to let and carry out the sale / letting of your property / for the application of a property / for a franchise enquiry.

We may share your personal data within the Group in order to be able to provide you with information about related services we offer that may be of interest to you. We process your data in this way on the basis of our legitimate interests in providing the best possible customer service and support and promoting our range of services. Having actively expressed your interest in our services, we would like to make you aware of directly related services that we offer that you may also be interested in. You have the right to object to processing of your personal data at any time. To do this, please contact admin@redstones.co.uk

Who is my data shared with? Some of your personal data may be shared with third party property advertising providers for the purpose of marketing your property. Your personal data may also be shared with third party referencing providers to satisfy legal obligations. We will release your personal data to a third party if we are required by law to do so.

How long do you keep my data? We will store your data for seven years, after which time it will be securely destroyed. If you would no longer like us to process your data at any time, you may have the right to object to processing of your data. To do this, please contact admin@redstones.co.uk

What are my rights? You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing.

If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at admin@redstones.co.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office.